Items purchased will be shipped no later than 5 days after payment clears. The only exception will be for custom orders, which may take up to 2 weeks to ship after payment clears, depending on availability of items requested. However, every effort will be made to process your order as quickly as possible.
Unfortunately, due to the nature of our products, refunds and exchanges are not accepted. However, if at any time you are unsatisfied with an item, please feel free to contact me so we may discuss any further course of action. At Carley's Tutu Cute Bowtique your satisfaction is important to us!!
Items in this shop are accessories, clothing, and decorations, not toys. Items may also contain small parts and supervision is required.